Operational Terms and Conditions

Service Standards

Quality Assurance

Outsourcing

OH & S

Clients

 

 

Quality Assurance

Current procedures and documentation in place:

Inwards goods received register varifying quantities received

Inward goods checked against your delivery docket or your suppliers delivery docket.  Any shortage, faults or breakages are reported to you immediately.

Production identification incoming

Products are identified against your goods and any abnormalities would be notified to you.

First sample approval

Where requested, production samples can be couriered to you within 15 minutes of commencement of your job.  You could give us feedback as soon as you wish.

Perfect Sample

A perfect sample would be supplied by you whenever possible.  If you have not supplied  one, then we will make one from your instructions and have you authorise the sample.  We make sure we run every job according to the perfect sample given/made.

Quality inspection register (hourly)

Quality checks are conducted every hour by our Quality Controllers against the perfect sample and signed in register, to make sure that the job runs smoothly and correctly  from beginning to end.

Daily report to client

this report contains how many quantity we produced for the day.  Any component shortage, breakages and faults are quantified and reported.

Final production inspection audit prior to dispatch

Before dispatch, one box out of every pallet is opened and checked against the perfect sample and a Quality inspection stamp is applied.  If any faults are found at this stage, the whole pallet would be submitted to quarantine.